Overview
This programme aims to introduce fundamental skills, tools and techniques needed by professionals to identify and solve problems in an increasingly complex and rapidly-changing business environment. Participants learn how to resolve problems and issues in a more effective and creative manner and apply these approaches to their own real-work problems/situations during the workshops.
Overview
This programme aims to introduce fundamental skills, tools and techniques needed by professionals to identify and solve problems in an increasingly complex and rapidly-changing business environment. Participants learn how to resolve problems and issues in a more effective and creative manner and apply these approaches to their own real-work problems/situations during the workshops.
Learning Outcomes
- Understand the mindset and culture that business agility instills
- Learn how to leverage a model for change that is based on current management thinking and human dynamics
- Understand techniques to help examine and improve your work practices
- Learn how to use value stream maps, Kanvan values, principles and practices, A3’s lean thinking to eliminate waste and create space for innovation.
Programme outline
- The genesis of business agility – where these approaches came from and why they work
- Reality check, understanding the evolving needs of our customers and rising threats from new competitors and volatile markets
- Creating a growth mindset
- Complexity theory and how it applies to the business environment
- Understand how to measure value
- Experiment to transform uncertainty into knowledge
- How to reframe all work in terms of performance criteria that creates values
- Creating space for ideation and innovation
- Learning to identify and eliminate waste
- Understanding and leading change
- Building customer value and empathy
- Personal agility and building a personal brand
- Breaking paradigms
