Mastering the Art of
Giving and Receiving Feedback
Overall Aim:
This workshop is a transformative learning experience designed to equip leaders and participants with the necessary skills and mindset to deliver and receive feedback effectively. Feedback plays a crucial role in personal and professional growth, and our facilitators aim to empower participants to foster a culture of constructive feedback within their organisation.
We often talk about leaders giving feedback to their team members, helping them understand expectations, clarify goals, and improve performance. Constructive feedback can motivate and inspire employees, boosting their confidence and encouraging them to achieve their full potential.
However, leaders need both to give AND receive feedback. The feedback given in the right situation and environment provides valuable insights into a leader’s strengths and areas for improvement. By receiving feedback, leaders can gain self-awareness, identify blind spots, and work on enhancing their skills and competencies.
Feedback is essential for continuous improvement and innovation. An open, honest and safe environment helps leaders identify gaps, find solutions, and make necessary changes to their strategies and approaches. By creating a feedback loop, leaders can adapt to changing circumstances, address emerging challenges, and ensure their teams and organisations remain competitive and successful.
During this interactive workshop, participants will explore various techniques, strategies, and best practices for giving and receiving feedback. The workshop facilitators will create a safe and supportive environment where participants can engage in practical exercises, role-plays, and discussions to enhance their feedback skills.
How you benefit:
- Understand the importance of feedback and the significance of feedback in personal and professional development
- Identify the characteristics of effective and constructive feedback and how to structure feedback for maximum impact
- Gain insights into tailoring feedback to different individuals and situations
- Prepare your mindset and receive feedback gracefully
- Acquire and cultivate a growth mindset to embrace feedback as an opportunity for growth
- Learn how to manage personal emotional reactions to feedback, seeking clarification, and asking questions to deepen understanding of feedback.
- Learn how to handle potentially tricky feedback conversations with empathy and professionalism.
- Create a positive team environment for feedback to be the norm and not the exception.
Programme Outline:
- What Is Feedback
- Introduction To The Fundamentals Of Giving Feedback.
- Why Employees Are Unmotivated Or Non-Receptive To Feedback
- When And How Frequently Should Feedback Be Given
- Structuring Feedback For Maximum Impact: The SBI Model
- Asking For Feedback
- Receiving Feedback Gracefully
- Creating A Feedback Culture
Who should attend:
Leaders, managers, and teams who want to create a positive feedback culture, fostering an environment of trust, support and constant personal and professional growth.
It is also ideal for high-potential talents who want to create an environment of safe team feedback as part of their leadership style.
Likewise, the programme applies to HR professionals and department heads, who play a crucial role in shaping the organisational culture.
Speak to us for more information on our programmes or if you wish us to customise one.
